**Refund and Returns Policy**

At WooSMS, we strive to ensure your satisfaction with our services. However, we understand that there may be instances where you need to request a refund or return. Please review our policy below for details on how we handle refunds and returns for WooSMS services.

**Refund Policy:**

1. **Eligibility**: Refunds are only available within 5 days of the initial purchase date. To be eligible for a refund, you must submit your request within this timeframe.

2. **Valid Reasons**: Refunds will be issued only for valid reasons, including:
– Duplicate purchase.
– Technical issues that prevent the proper functioning of the WooSMS plugin, despite efforts to resolve the issue with our support team.
– Unsatisfactory service experience due to reasons within our control.

3. **Refund Process**: To request a refund, please contact our customer support team at [support@woosms.com](mailto:support@woosms.com) with your order details and the reason for your refund request. Our team will review your request and process the refund if deemed eligible.

4. **Refund Method**: Refunds will be issued to the original payment method used for the purchase. Please allow up to 5-7 business days for the refunded amount to reflect in your account, depending on your payment provider.

**Returns Policy:**

As WooSMS primarily offers digital services, returns are not applicable in the traditional sense. However, if you encounter any issues with our services or have concerns about your purchase, please reach out to our customer support team for assistance. We are committed to resolving any issues promptly and ensuring your satisfaction with our services.

**Contact Us:**

If you have any questions or concerns regarding our Refund and Returns Policy, please don’t hesitate to contact us at [support@woosms.com](mailto:support@woosms.com). Our dedicated support team is here to assist you and address any inquiries you may have.

**Policy Updates:**

WooSMS reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Please review this policy periodically for any changes or updates.

Thank you for choosing WooSMS. We appreciate your trust in our services, and we are committed to providing you with a seamless experience.